AI Support Agents

Customer support
that runs itself.

Repilot resolves tickets around the clock — no human triaging, no queue buildup, no ghosted customers. Just an agent that works while your team focuses elsewhere.

AI agent dashboard in a modern office

24/7 autonomous resolution

Resolves tickets at 2am, on weekends, during your busiest hours — without waiting for someone to be online.

Smart escalation logic

Handles the routine. Flags the edge cases. Escalates only what truly needs a human — with full context attached.

Resolves 80%+ of tickets

Not a chatbot. Not a deflection tool. A full agent that takes action — refunds, responses, resolutions.

Connects to your stack

Integrates with Intercom, Zendesk, Freshdesk, and more. No rip-and-replace. Repilot slides into your current workflow.

AI agent processing tickets

From queue to resolved — without a human in the loop.

01

Tickets land in your system

Inbound from email, chat, or your existing support tool. Repilot picks them up immediately.

02

Repilot reads, decides, acts

Classifies the issue, pulls relevant context, drafts a response or takes action — refund, update, close.

03

Edge cases escalate with context

Nothing falls through. Escalations include full ticket history, customer profile, and Repilot's reasoning.

04

You review the reports

Weekly digest: resolution rate, average time to close, escalation reasons. Repilot improves as it works.

87% ticket resolution rate
4min avg first response
0 humans required per ticket

Most support teams spend 80% of their time on questions that should never need a human.

Repilot handles that 80%. Your team handles the 20% that actually matters — the customers who need a real conversation, the edge cases that shape your product, the decisions that drive your business forward.

This is what AI-native customer support looks like: agents that work, improve, and never call in sick.