AI Support Agents
Repilot resolves tickets around the clock — no human triaging, no queue buildup, no ghosted customers. Just an agent that works while your team focuses elsewhere.
Resolves tickets at 2am, on weekends, during your busiest hours — without waiting for someone to be online.
Handles the routine. Flags the edge cases. Escalates only what truly needs a human — with full context attached.
Not a chatbot. Not a deflection tool. A full agent that takes action — refunds, responses, resolutions.
Integrates with Intercom, Zendesk, Freshdesk, and more. No rip-and-replace. Repilot slides into your current workflow.
Inbound from email, chat, or your existing support tool. Repilot picks them up immediately.
Classifies the issue, pulls relevant context, drafts a response or takes action — refund, update, close.
Nothing falls through. Escalations include full ticket history, customer profile, and Repilot's reasoning.
Weekly digest: resolution rate, average time to close, escalation reasons. Repilot improves as it works.
Repilot handles that 80%. Your team handles the 20% that actually matters — the customers who need a real conversation, the edge cases that shape your product, the decisions that drive your business forward.
This is what AI-native customer support looks like: agents that work, improve, and never call in sick.